Privacy Policy
Last updated: April 15, 2026
At Dolly, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.
Information We Collect
We collect personal information lawfully and fairly, including your full name, date of birth, residential address, email, phone number, and government-issued ID for account registration and identity verification as required by Australian gambling laws. Financial details such as payment methods, transaction history, and source of funds are gathered during deposits, withdrawals, and anti-money laundering (AML) compliance. We also collect gaming activity data like betting patterns and session duration, plus technical data including IP address, device information, and cookies from platform usage.
How We Use Your Information
Your information is used for legitimate purposes such as account creation, identity verification, processing payments, and providing personalized gaming experiences in line with the Privacy Act 1988. We process data to ensure platform security, prevent fraud, comply with AML and responsible gambling obligations, and meet regulatory reporting requirements under Australian gambling legislation. With your consent, we may use it for marketing communications about promotions and new games.
Information Sharing
We do not sell your personal information and only disclose it as permitted under Australian privacy laws, such as to regulatory authorities, law enforcement, or the Australian Transaction Reports and Analysis Centre (AUSTRAC) when legally required. Sharing may occur with trusted service providers like payment processors and identity verification services, who are bound by confidentiality agreements and must comply with the APPs. We require these providers to meet strict conditions on data use, storage, and protection.
Data Security
We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, loss, or misuse as required by the Privacy Act 1988. Regular security audits, firewalls, and monitoring systems help prevent fraud and data breaches in our online casino platform. In the event of a data breach, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as mandated by law.
Your Rights
Under the Australian Privacy Principles, you have the right to access, correct, or update your personal information held by us, and we will respond to verified requests within statutory timeframes. You may request deletion of non-essential data or withdraw consent for certain processing, subject to legal obligations like AML compliance. If you believe your privacy has been breached, you can lodge a complaint with us or the OAIC; we provide accessible procedures to exercise these rights while ensuring service security.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyze usage, and personalize your experience on our platform. These collect technical data like IP addresses and browser types, with options to manage preferences via cookie settings. Our use complies with Australian privacy standards for essential and analytics purposes.
Contact Us
For privacy concerns or to exercise your rights, please contact our Privacy Officer. We aim to respond promptly to all inquiries.
[email protected]